Welcome to the September edition of our monthly product updates. This month, we have several exciting new features and enhancements to our Insight module and Console.
Here is what’s new this month 🎉
- Insights - Social Insights Enhancement: Upgraded Sentiment Insights
- Console - Post as Brand Directly from the Console
- Console - Pin Posts in Community Feeds
Social Insights Enhancement: Upgraded Sentiment Insights
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Our upgraded Social Insights now feature improved sentiment summaries and a refreshed UI for better readability. This update makes key insights easier to access and more actionable, helping users unlock new opportunities for engagement.
Post as Brand Directly from the Console
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Post as your brand on Console! Switch between personal and brand posts, upload a brand profile picture, and get an ‘official’ icon for brand posts to boost visibility and recognition.
Pin Posts in Community Feeds
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We’re excited to introduce a new feature for community managers: the ability to pin and unpin posts within your communities. You can add up to 20 posts to the community's pinned collection, ensuring members have easy access to frequently referenced content. You can also feature critical posts at the top of the community feed, keeping it prominently visible for announcements or guidelines, perfect for high-impact content.
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