Analytics & Social Insights
Maximize growth with live analytics & AI Insights
Leverage powerful AI tools to get to know your users like never before and make informed business decisions.
Our easy-to-use dashboard allows you to analyze your first-party data in real-time and access AI-powered Insights and recommendations to drive your business strategy.
Access all the real-time data you need to effectively shape your user engagement strategies:
Understand how your users feel about different topics to create strategies that resonate and drive revenue:
Dive deeper into sentiments with AI-powered recommendations to guide your strategies:
Take advantage of everything AI has to offer with our GPT-powered conversational research tool to help you understand your users like never before.
Ask a question in Research to get personalized answers based on the content your users post:
The research bot analyzes all your posts to generate detailed research reports:
The research bot gives you access to the original user-generated content cited in the research:
Access all your live engagement data and analytics from one dashboard to stay updated on your community and make agile decisions.
Dive into user-generated content on your platform to create better engagement strategies. See how often users posts, their daily habits on your platform, and so much more.
See the number of new posts created by users on your platform, and its percentage compared to last month.
View the amount of comments by users, and its percentage compared to last month.
View the amount of reactions by users, and its percentage compared to last month.
See the amount of @mentions and its percentage compared to last month.
Number of posting users, commenting users, reacting users, voting users, and lurking users.
Number of posts, comments, reactions and mentions created.
Analyze the most popular post types based on the number of posts created by users.
Overall number of users that joined and leaved the community.
Number of posts, comments, and reactions performed by users who joined in the selected month.
List of the top 10 communities with the highest number of members, posts, comments, reactions, and mentions.
Insights to the reach and impressions of content.
Track/filter posts with the most engagement, and comments.
Export a report showing engagement data in a selected date range.
Easily see the growth of your community and identify the top voices leading the way. Access all the user data you need from big picture down to individual members.
Number of new and existing users within the selected date range.
Gain insight into your user engagement with data on users who post and comment.
Instantly access users whose posts have the most engagement.
An overview of users who post the most content in your communities.
An overview of users who comment the most.
An overview of users who react the most.
Overview of all users with their amount of posts, joined communities, reactions and comments.
Discover which channels your community prefers for communication, how frequently they send messages, and their active times. Compare the data to the previous month to track your growth or refine your engagement strategies.
View the number of messages send, and its percentage compared to last month.
View the number of flagged messages, and its percentage compared to last month.
Number of reactions, and its percentage compared to last month.
See an overview of new messages sent by users on your platform each day.
Number of channels by type.
See the number of unique users who send messages in your network each day.
Number of created messages by types.
Number of created channels by day.
This is the overall top group chats.
Track and analyse the percentage of messages created by channel.
Number of messages sent per hour presented in a heatmap for precise insights.
Gain insights into your chat users with detailed statistics and analytics that help you understand key trends and the overall health of your community's communications.
Average number of messages sent per user, and its percentage compared to last month.
Average number of channels joined per person, and its percentage compared to last month.
Average number of channels left per person, and its percentage compared to last month.
Number of new users that have joined within a selected time period.
Overview of all users with their amount of messages, flagged messages, and joined channels.
Export a report showing engagement data in a selected date range.
Social+ goes beyond offering the complete suite of social features to include powerful tools to analyze, moderate, and monetize your in-app communities.
